Our Vision

A community free from family violence, where everyone feels safe.


Safety Planning

Safety and protection are paramount to EDVOS’ work with women and children responding to family violence. A key part of case management is the preparation of a safety plan, developed with you, alongside any safety plans you already have in place.

A safety plan is a list of prepared steps designed to support your safety and the safety of your children, whether you are still in the relationship or have left. An EDVOS advocate will work with you to create a safety plan.

A safety plan can include (but is not limited to):

EDVOS butterflyImportant contact numbers: emergency numbers, numbers of family members, doctors, schools, etc.

EDVOS butterflyWhere to go: instructions/information on where you can go if you need to leave in an emergency, for example a friend’s house.

EDVOS butterflyGetting there: a plan for how you will get to your designated place, including timetables for public transport, Myki cards, taxi contact numbers, etc.

EDVOS butterflyAn emergency contact: making arrangements with a supportive friend, family member or neighbour to assist you in case of an emergency.

EDVOS butterflyCash and valuables: keep originals or copies of important documents together in a safe place, that is easily accessible should you need to leave quickly. This includes birth certificates, passports, bank details, medications, prescriptions, driver’s license, Medicare card, spare keys, etc. Make copies to give to your emergency contact.

EDVOS butterflyA plan for your children: what to do and where to go in a violent situation, teaching children how to use emergency numbers.

Safe Steps Family Violence Response Centre provides detailed information on safety planning. For more information, please click here.

You can also call Safe Steps 24/7 on 1800 015 188 if you need help or information on safety planning.


EDVOS is the specialist family violence service in Melbourne’s Eastern Region.

We provide a broad range of integrated services to support women and children who are responding to family violence.

We prioritise the safety of women and children as a fundamental human right whilst working to ensure perpetrators are held accountable for using violence.


  • PO BOX 698 Ringwood VIC 3134
  • 03 9259 4200
  • EDVOS Operating Hours
    M-F:9am-8pm & Sat:9am-5pm
  • edvos@edvos.org.au
  • @edvosFV

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