Your feedback is important to us

We appreciate you taking the time to provide us with your feedback (compliment, suggestion or complaint), we use this information to help us improve our services.

    • We treat you with dignity and respect
    • We communicate openly and honestly
    • We promote learning and improvement
    • We are flexible and respond to the needs of our clients

How can I provide feedback?

You can do one of the following:

    • image003  (03) 9259 4200  EDVOS operating hours: 9.00am to 8.00pm Monday to Friday and 9.00am to 5.00pm Saturdays 
    • Download Feedback Form and email it to feedback@edvos.org.au 
    • Send us your Feedback Form by mail to: Quality Risk & Compliance Team, Eastern Domestic Violence Service, PO Box 698 Ringwood VIC 3134 
    • Fill out the feedback form below

EDVOS Feedback Form


EDVOS Complaints Management:
We will make all reasonable attempts to resolve your complaints. If you are not happy with the outcome of EDVOS complaints management you can forward your complaints to:

Victorian Ombudsman
Office of the Victorian Information Commissioner

ABOUT EDVOS

EDVOS is the specialist family violence service in Melbourne's Eastern Region.

We provide a broad range of integrated services to support women and children who are responding to family violence.

We prioritise the safety of women and children as a fundamental human right whilst working to ensure perpetrators are held accountable for using violence.

QUICK LINKS
FIND US AT

  • PO BOX 698 Ringwood VIC 3134
  • 03 9259 4200
  • EDVOS Operating Hours
    M-F:9am-8pm & Sat:9am-5pm
  • edvos@edvos.org.au
  • @edvosFV

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