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Who is EDVOS

EDVOS is the specialist family violence service in the eastern metropolitan region of Melbourne.

EDVOS is a not-for-profit organisation, primarily funded by the State Government of Victoria. EDVOS also receives grants and donations from other sources. 

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  • We provide a broad range of integrated services to support women, children and their pets who are responding to family violence.

  • We prioritise the safety of women and children as a fundamental human right, while working to ensure perpetrators are held accountable for using violence.

  • We support women to make informed choices through programs and services that are individual, sensitive and evidence-based.

  • Our highly trained staff provide support, information, case management, safety planning, community education, programs for pet safety and a strong network of referral pathways to other services.

The area we service

EDVOS is the lead specialist family violence service in the eastern metropolitan region of Melbourne and our services are available to around 1.03 million people across the municipalities of:

  • Boroondara
  • Manningham
  • Whitehorse
  • Knox
  • Monash
  • Maroondah
  • Yarra Ranges

Our History

EDVOS has been serving the community and supporting women and children responding to family violence for over 27 years.

EDVOS was established in 1994, as an amalgamation of family violence services provided by Outer East Domestic Violence Service and Inner East Women’s Service, EDVOS operated from a small residential home in the eastern suburbs of Melbourne.

EDVOS programs and services have expanded over the years to better support women, children, pets and animals responding to family violence in the eastern metropolitan region of Melbourne. We also work along the family violence continuum and include primary prevention, early-intervention, response and recovery, which is underpinned by the current reforms led by Family Safety Victoria on behalf of the Victorian Government.

We continue our productive partnership and strong relationship with Victoria Police and have a permanent presence at the Ringwood Magistrates Court.

We’re proud of our organisation’s legacy and continue to maintain a strong focus on the safety of women and children and the accountability of perpetrators of family violence.

EDVOS Board and Management

Our Board currently consists of ten members with varying expertise and backgrounds that help shape EDVOS.

Read more about our board and management

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EDVOS Organisational Chart

View the EDVOS organisational chart

Our Vision

For our community to be free from family violence, where everyone is safe. 

Our Values and Guiding Principles

The following guiding principles underpin the way we work as an organisation and with others to realise our vision.

EDVOS butterflyIntersectional Feminism – We understand that family violence and the abuse of power is multidimensional and that the impact of family violence is compounded by intersecting forms of oppression and inequality (e.g. gender, ethnicity, age, sexual orientation etc), creating overlapping forms of discrimination. This results in higher rates or more severe forms of violence, as well as greater barriers to accessing support and safety for some communities more so than others. We recognise the gendered nature of the drivers of family violence and how women and children are disproportionately affected by it, which is why we prioritise them in the work that we do.

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Courage and Leadership – We are courageous in our pursuit of preventing family violence, leading and influencing change within the family violence and mainstream sectors and broader community that is focused on delivering positive outcomes for victim survivors. We do not shy away from challenging the status quo and doing things differently.

EDVOS butterflyPerson-Driven – We place victim survivors at the centre of all decisions. We listen and respond to their input and feedback on the planning, design, delivery and evaluation of our services and programs to ensure they remain client-centred.

EDVOS butterflyEvidence informed and continuous learning – Our work and approach is informed by evidence (noting that this evidence can come in the form of formal research or practice wisdom). We actively seek opportunities to continuously improve and innovate, including by piloting (and measuring the impact of) innovative models of service and program delivery.

EDVOS butterflyTransparency and Accountability – We are transparent in our conduct and hold ourselves to account for delivering high quality services and programs. We seek to;

  • challenge perpetrators to take responsibility for their actions and to change their behaviour and;
  • engage organisations and communities to ensure that everyone is playing a role in preventing and responding to family violence (including addressing the drivers of family violence) and supporting the ongoing recovery of victim survivors.

EDVOS butterflyRespect and Collaboration – We value and respect the expertise of victim survivors and our stakeholders, working with others to maximise the impact of our collective work through genuine and meaningful collaboration. We endeavour to strengthen our collaboration and integration with both existing and new partners.

Our Theory of Change

Picture a community that is free from family violence and where everyone is safe. EDVOS believes this is achievable and that our work will contribute to this change. This is the reason that we exist, and our Theory of Change has been developed to guide our work over the next 7 to 10 years and to track our progress towards the change we wish to see. The Theory of Change identifies and links who we will work with and the pathways we will follow to achieve our long-term desired outcomes and vision.

Read more about our theory of change

Strategic Plan 2021 – 2024

As a leading specialist family violence organisation, our three year strategic ambition is to drive bold and innovative change to break the cycle of family violence and ensure that victim survivors are safe and able to thrive. We do this by working in partnership with victim survivors, the community and broader service system. The following 4 Strategic Priorities are a focus over the next three years:

  1. Experience and Outcomes – To enhance and expand the outcomes achieved for victim survivors and the broader community (through delivering services and programs across the continuum of family violence prevention, early intervention, response and recovery) across the Eastern region of Melbourne and beyond.
  2. Integration and Collaboration – To collaborate with other organisations and service providers in a meaningful and sustainable way.
  3. Inclusion and Intersectionality – To be an inclusive organisation that actively considers and applies an intersectional framework in the work that we do.
  4. Influence and Advocacy – To strengthen our influence, share our knowledge and learn from others to drive positive change in the broader community and across the sectors that we operate in.
Read More about Our Strategic Plan 2021-24

Fast Facts about EDVOS

In the financial year ending June 2021:

  • We received more than 13,500 referrals and requests for service from victim survivors across a wide range of referral sources. We triage and respond to all referrals and offer our support.
  • Throughout the COVID-19 Pandemic and extended Melbourne Lockdowns many clients experienced an increase in the frequency and severity of family violence, combined with greater complexities of their situation, as victim survivors and perpetrators were forced to spend more time together.
  • 10,490 Victim Survivor Risk Assessments were undertaken.
  • 2,382 people participated in our education and training sessions.
  • 95% of participants from the ‘Thai Community Stands Up for Gender Equality and Respect’ project reported a willingness to behave in a way (or support their children to behave in a way) that breaks down traditional gender stereotypes.
Read More about our Services Snapshots

Regional Family Violence Partnership (RFVP)

EDVOS is the auspice agency for the Eastern Metropolitan Regional Family Violence Partnership (RFVP). The RFVP is an alliance of organisations committed to working together to build systems to improve safety and justice for women and children experiencing family violence and to hold perpetrators to account for their behaviour.

The RFVP supports the integrated regional family violence service system within the state-wide policy framework working closely with Family Safety Victoria and within the long term statewide strategic plans.

Accreditation

EDVOS is proud to have been awarded full accreditation of three sets of quality standards in May 2020, meeting all required expectations with overwhelmingly positive feedback.

Led by the EDVOS Quality team, the QIP assessors together with EDVOS staff, undertook a fully remote review, due to the COVID-19 Government restrictions at that time, a first for all involved. The accreditation process was supported by newly implemented teleconferencing technology, online communication tools, as well as the use of phones, video recordings, remote presentations and photography to explore EDVOS sites remotely.

EDVOS is committed to continuous quality improvement and will use any recommended improvement areas to form the basis of a new three year Quality plan. With the development of a new strategic plan scheduled later this year, the outcomes from this assessment will also be incorporated to ensure a robust strategic planning process.

EDVOS are grateful to the QIP assessors, EDVOS staff and in particular the EDVOS Quality team for all their hard work and commitment to best practice, quality performance and continuous improvement.

EDVOS are proud to be awarded National Accreditation for the next three years.

 
EDVOS acknowledges the Traditional Custodians of this land and recognise their continuing connection to land, water and community. EDVOS pays respect to Elders past, present and emerging.


EDVOS acknowledges people from the lesbian, gay, bisexual, trans and intersex (LGBTI) communities, their children, pets and other animals, who are responding to family violence in the community.

EDVOS respects all people who are responding to family violence, regardless of ethnicity, race, religion, sexual orientation, gender identity, age and ability.

EDVOS is a child-focused and child safe organisation.

.  EDVOS acknowledges funding from the Victorian Government